OPUS Claims

Comprehensive Claims Management system

An effective insurance claims system is the backbone of any insurance company, serving as the vital interface between policyholders and the provider.

It serves as the pivotal point where policyholders interact with the insurer to seek reimbursement or coverage for losses or damages. This system is intricately designed to streamline the claims process, ensuring that it's both customer-centric and operationally effective. Through a well-developed claims system, insurers can promptly receive, assess, and settle claims, thereby enhancing customer satisfaction and trust.

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FAQs

Does OPUS Claims handle the Reserves / Paid?

Yes, Injury, Damage, Costs, Accidental Damage, Investigation and AD are all handled in the system.

What reports are available?

The system has many reports, including but not limited to Monthly Claims, Incident Reports, Payment and Recoveries and Reserves.

Can you assign tasks and add notes for the team?

OPUS Claims offers a complete diary system.

Can I upload letters, files and other useful, claim-related documents?

Yes, you can upload all types of documents to each claim, such as police reports and injured party statements.